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Title details for Crucial Confrontations by Kerry Patterson - Wait list

Crucial Confrontations

Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior

by Kerry Patterson
Joseph Grenny
ebook
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The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour

Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.

Includes scripts modelling the best way to deal with confrontations.

Formats

  • OverDrive Read
  • EPUB ebook

subjects

Languages

  • English

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