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Peak Performance

Audiobook

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings and improved performance—and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results. In four years, Peak Academy trained 5,000 government staff in the fundamentals of lean manufacturing and other process management techniques. More than 2,000 employee-driven innovations later, the program had saved Denver an estimated $15 million. Word got out and dozens of other governments sent their staffs to Denver or hired Peak Academy to bring the training to them. In this fun, easy-to-read guide, Peak Academy director Brian Elms and Governing staff writer J.B. Wogan deliver the basics for the rest of us, with a surprisingly frank discussion about how hard it was to get the program off the ground. Experience a thoughtful exploration of both the challenges faced and the reasons why Peak ultimately succeeded. Get a clear overview of Peak Academy training methods and tools (including yes, all those yellow stickies). See concrete examples of employee-driven innovations—many of which sound, in hind-sight, like $40,000 no-brainers, until you realize there are hundreds of similar and much-needed fixes in every workplace. Peak Performance is a book that will help public sector leaders replicate the Peak model. It's a book for government managers to read and talk about with their teams. But most importantly, it's a book for anyone working in government at any level—about the power of good ideas to improve the way government works.


Expand title description text
Publisher: Change Agents Publishing Edition: Unabridged

OverDrive Listen audiobook

  • ISBN: 9781667018553
  • File size: 102469 KB
  • Release date: December 17, 2017
  • Duration: 03:33:28

MP3 audiobook

  • ISBN: 9781667018553
  • File size: 102486 KB
  • Release date: December 17, 2017
  • Duration: 03:34:26
  • Number of parts: 4

Formats

OverDrive Listen audiobook
MP3 audiobook

subjects

Business Nonfiction

Languages

English

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings and improved performance—and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results. In four years, Peak Academy trained 5,000 government staff in the fundamentals of lean manufacturing and other process management techniques. More than 2,000 employee-driven innovations later, the program had saved Denver an estimated $15 million. Word got out and dozens of other governments sent their staffs to Denver or hired Peak Academy to bring the training to them. In this fun, easy-to-read guide, Peak Academy director Brian Elms and Governing staff writer J.B. Wogan deliver the basics for the rest of us, with a surprisingly frank discussion about how hard it was to get the program off the ground. Experience a thoughtful exploration of both the challenges faced and the reasons why Peak ultimately succeeded. Get a clear overview of Peak Academy training methods and tools (including yes, all those yellow stickies). See concrete examples of employee-driven innovations—many of which sound, in hind-sight, like $40,000 no-brainers, until you realize there are hundreds of similar and much-needed fixes in every workplace. Peak Performance is a book that will help public sector leaders replicate the Peak model. It's a book for government managers to read and talk about with their teams. But most importantly, it's a book for anyone working in government at any level—about the power of good ideas to improve the way government works.


Expand title description text
  • Details

    Publisher:
    Change Agents Publishing
    Edition:
    Unabridged

    OverDrive Listen audiobook
    ISBN: 9781667018553
    File size: 102469 KB
    Release date: December 17, 2017
    Duration: 03:33:28

    MP3 audiobook
    ISBN: 9781667018553
    File size: 102486 KB
    Release date: December 17, 2017
    Duration: 03:34:26
    Number of parts: 4

  • Creators
  • Formats
    OverDrive Listen audiobook
    MP3 audiobook
  • Languages
    English
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